Landlord Obligations

Maintenance

The landlord is responsible for providing and maintaining the rental property and its facilities in a good state of repair, and ensuring that they comply with all health and safety standards required by law.

Any substantial reduction in services or facilities is considered a violation.

If a tenant complains about a breach, a rental officer may order the landlord to comply with their obligations, authorize repairs or other actions to remedy the effects of the breach, compensate the tenant for any loss suffered, or terminate the tenancy.

The tenant must give reasonable notice of any substantial breach to the landlord, who must remedy the breach within 10 days. Even if the tenant knew about the state of non-repair before entering into the tenancy agreement, the landlord is still responsible for meeting their obligations.

Vital Services

Landlords are prohibited from withholding or deliberately interfering with vital services that they are obligated to provide to tenants under the rental agreement.

If a tenant believes that the landlord has violated this provision, they can file a complaint with a rental officer.

The rental officer can then make various orders, including:

  • requiring the landlord to provide the vital service,

  • compensating the tenant for any losses, and

  • terminating the tenancy.

If a tenant is required to pay their rent to the rental officer due to the landlord's violation, the landlord can recover any excess rent that is not needed to pay for vital services.

If a vital service will no longer be provided, the person responsible for providing it must notify a rental officer.

Quiet Enjoyment

No landlord shall disturb the quiet enjoyment of the rental premises or complex.

the rental officer can make an order to fix the situation. The rental officer can order the landlord to follow the rules, not break the rules again, compensate the tenant for any losses due to the breach, or end the tenancy and tell the tenant to leave on a specific date.

Seizure of Property

A landlord cannot take a tenant's personal property, including:

  • belongings,

  • furniture or appliances,

for any reason, including failure to pay rent.

  • if a judge or rental officer orders a seizure of the tenant's property, then the sheriff can carry out the seizure.

NWT RTA s.30-40